Early-Out / Pre-Collection & Courtesy Billing Services Services
For accounts that are less than 60 days past due, we can identify insurance billing or adjustment errors and motivate patients that may only need a courtesy reminder to become current.
These accounts are handled in a manner which preserves your relationship with your patients while ensuring that your outstanding bills are collected before formal collection activity is pursued.
We provide this service at a much lower rate than regular collections. At TheMedicalBill.com we believe these low-maintenance accounts should qualify for lower rates and that is what we provide. TheMedicalBill.com offers "early out" collection services through our nationally licensed parent company Aargon Collection Agency.
- Service Fees as Low as 10% & No Fees Unless We Collect
Many collection agencies ask you to pay them to send a letter and maybe make a phone call. At TheMedicalBill.com, if your account is less than 60 days past due, we only charge 10% or less based on volume. Only if we collect do you pay. Don't throw more money at a possible loss. Try our system and save money.
- Mailing Services for Billing Statements & Reminders
TheMedicalBill.com can mail notices using your letterhead thus keeping the existing comfort level with the patients, or we can use our letterhead to create a sense of urgency.
- Pre-Collection Courtesy Telephone Calls
TheMedicalBill.com can make and receive calls as the billing department of your practice. This is a highly effective way to maintain an established trust and yields superior results. If you prefer we can work as TheMedicalBill.com and not as your office, notifying patients that we are the last step before more aggressive collection efforts ensue.
- 24/7 Online Account Information
At any time your customers can access their account, make payments or obtain requested information such as proof of payments and copies of letters that have been sent. These features also allows you, the client, the ability to review your customers' notes & payments in real time, update accounts, generate reports and receive invoices 24 hours a day, 7 days a week.
- Innovative Collections Technology
TheMedicalBill.com's proprietary collections software, Trace, allows us to generate tailored, familiar reports that your office will be ready to work with. Trace also allows us to receive your files in any format while providing you the flexibility to review receivables as if they were in your office.
- All Calls Recorded
Anytime a customer makes allegations regarding how they were treated or that federal or state laws were not adhered to, that customer can pursue legal action. With all calls being recorded, we are able to prove that our trained collectors are following all required laws & have not violated a customer's rights.