No Fee Unless We Collect.
Large Enough to Serve, Small Enough to Care.
When choosing a medical billing collection agency to handle your underperforming receivables,
the company you choose must have the experience and means necessary to handle your organizations
At TheMedicalBill.com, we offer a host of collection solutions and strategies developed using the latest technology. TheMedicalBill.com offers collection services through our nationally licensed parent company Aargon Agency, Inc.
- 5 Offices Across the United States with Live Representatives
from 8am - 9pm in All US Time Zones
Our offices across the country allows TheMedicalBill.com the ability to receive collection calls from 8am EST to 9pm Local Hawaii time, allowing your customers to speak with live, bilingual representatives 19 hours a day. Outbound collection activity conforms to FDCPA regulations and is conducted only between 8 a.m. and 9 p.m. local time.
- 24/7 High-Capacity Networked Call Centers
Our unique ApexVox telephone network is able to make & receive thousands of calls simultaneously. Customers on inbound calls have the choice to engage our automated system or a live customer representative. Our dialer records all inbound phone numbers and updates new numbers to that customer's account.
- In-House Attorneys & Legal Representation
Our staff of collection attorneys are ready to pursue accounts through State and Federal courts under appropriate circumstances.
- 24/7 Online Account Information
At any time your customers can access their account, make payments or obtain requested information such as proof of payments and copies of letters that have been sent. These features also allows you, the client, the ability to review your customers' notes & payments in real time, update accounts, generate reports and receive invoices 24 hours a day, 7 days a week.
- Innovative Collections Technology
TheMedicalBill.com's proprietary collections software, Trace, allows us to generate tailored, familiar reports that your office will be ready to work with. Trace also allows us to receive your files in any format while providing you the flexibility to review receivables as if they were in your office.
- All Calls Recorded
Anytime a customer makes allegations regarding how they were treated or that federal or state laws were not adhered to, that customer can pursue legal action. With all calls being recorded, we are able to prove that our trained collectors are following all required laws & have not violated a customer's rights.